Support Contact

For any support inquiries email: symmetra.support@gmail.com

Privacy Policy

Justin Kwinecki ("we", "us", or "our") built this mobile game "Symmetra" as a free-to-play app with optional in-app purchases. This Service is provided as is.

This page explains how information is handled when you use the App.

Information Collection and Use

No personal information is collected directly from users.

The App stores the following data locally on your device:

• Game progress
• Unlockable content
• User preferences (such as volume settings)

This data remains on your device and is not transmitted.

Third-Party Services

The App uses third-party services that may collect information.

Advertising (Google AdMob)

AdMob may collect:

• Device identifiers (e.g., advertising ID)
• IP address
• Approximate location
• Ad interaction data

Google Privacy Policy

Analytics (Google Firebase Analytics)

The App uses Google Firebase Analytics to understand how users interact with the App, improve performance, and identify issues. Firebase Analytics may collect information such as device identifiers, app usage events (for example, screens viewed and actions taken), device information (such as device model and operating system version), approximate location, and IP address. This data is collected and processed by Google under its own privacy policies.

Google Privacy Policy

In-App Purchases (Apple)

Payments are processed by Apple. No payment data is stored.

Apple Privacy Policy

Log Data

In case of errors, third-party services may collect technical data such as device type, IP address, and usage details.

How Information Is Used

• Maintain and improve the App
• Save progress locally
• Display ads
• Enable purchases

Data Sharing

No personal information is sold or shared. Third parties may process data under their own policies.

Data Retention

All local data remains on your device until the App is deleted. Third-party retention follows their policies.

Tracking and Consent

Where required, permission will be requested before using tracking technologies. Preferences can be managed in device settings.

Your Choices

• Disable personalized ads in device settings
• Reset advertising identifier
• Delete the App to remove data

Security

Reasonable measures are used to protect data, but no method is completely secure.

Children’s Privacy

The App is not directed to children under 13. No personal data is knowingly collected from children.

Changes to This Policy

This policy may be updated periodically.

Contact

Email: symmetra.dev@gmail.com

Governing Law

Ontario, Canada